At Riya Shoot, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

  • Contact details such as name, phone number, email address, and delivery address.

  • Order details including products purchased and payment method (Cash on Delivery).

  • Communication records when you contact us for inquiries or support.

2. How We Use Your Information

  • To process and deliver your orders.

  • To communicate updates, confirmations, and delivery details.

  • To improve our services and product offerings.

  • To send you promotional updates or offers (only if you have opted in).

3. Data Protection

  • We implement reasonable safeguards to protect your personal data from unauthorized access, misuse, or disclosure.

  • Only authorized team members have access to customer information for processing orders and providing support.

4. Opt-Out Instructions

  • If you no longer wish to receive promotional messages or marketing communications, you can opt out at any time by:

    • Replying STOP to SMS or email communications, or

    • Contacting us directly through our official communication channels to request removal from our marketing list.

  • Even if you opt out of promotional messages, you will still receive essential notifications related to your orders and deliveries.

5. Data Retention

  • We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, or provide requested services.

  • Once data is no longer required, it is securely deleted.

6. Policy Updates

  • Riya Shoot may update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of our services will signify acceptance of the updated terms.

For any questions or concerns regarding this policy, please reach out to us at [email protected].